Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Delivery Times
- United Kingdom: 7–15 business days
- Europe: 10–20 business days
- Rest of World: 14–30 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high demand periods.
Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at markwilcox920@gmail.com and we'll investigate with the carrier.